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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Lucky Vibe Casino. They cover account registration, eligibility, deposits, withdrawals, games, promotions, responsible gambling and acceptable website use. Please read these Terms carefully before creating an account or using any service. By accessing the website, registering an account or using the services, you acknowledge that you have read, understood and agreed to these Terms and any additional terms shown for a particular game, payment method or promotion.

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1. About these Terms

These Terms form an agreement between you and Lucky Vibe Casino in relation to your use of the website, account facilities, casino games and related services. They apply whether you access the website using a computer, mobile phone, tablet or another supported device. They also apply to future features or services made available through the website unless separate terms are provided.

On this page
1. About these Terms2. Eligibility and account responsibilities3. Deposits, withdrawals and promotions4. Acceptable use and website availability5. Privacy, liability and general legal terms

You should review these Terms regularly because they may be updated from time to time. The current version will apply from the date it is published, unless a different effective date is stated. Where appropriate, information about an important change may be displayed on the website or provided through an available account communication channel.

If you do not agree with these Terms, you must not create an account, deposit funds, place bets or otherwise use the services. Some games, promotions, payment options or account features may have additional rules. Those rules form part of these Terms when you use the relevant feature. If there is an inconsistency, the additional rules will generally apply to the specific feature concerned.

Lawful access

You are responsible for checking that online gambling is lawful for you in the place where you are located. You must not use the website where access or participation would breach an applicable law, regulation, court order or other legal requirement. Lucky Vibe Casino does not invite anyone to use the website in a jurisdiction where online gambling services are restricted or prohibited.

These Terms should be read together with the website's privacy information and responsible gambling information. Those documents explain how personal information may be handled and how you can manage your gambling activity. Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable Australian consumer or other laws.

2. Eligibility and account responsibilities

You must meet the minimum legal age and any other eligibility requirements that apply to you before opening or using an account. You must provide information that is accurate, complete and current. An account must be opened for your own personal use and must not be opened on behalf of another person, business or organisation.

  • Use your own identity and provide truthful information during registration or verification.
  • Maintain only the number of accounts permitted by the applicable account rules.
  • Keep your username, password, verification codes and other security details confidential.
  • Tell Lucky Vibe Casino promptly if you suspect that your account has been accessed without permission.
  • Do not allow another person to use your account or use another person's account.
  • Update your information when it changes or when verification information is requested.

You are responsible for activity carried out through your account where that activity results from your failure to keep account details secure or from allowing another person to access the account. Use a strong, unique password and take reasonable steps to protect the device and internet connection used to access the website.

Lucky Vibe Casino may ask you to complete identity, age, payment method, source of funds or other checks before allowing access to particular services or processing an account request. Verification information must be genuine, readable and suitable for the purpose requested. An account may be restricted while checks are being completed.

Account restrictions and closure

You may ask for your account to be closed or restricted. You may also request a break from gambling or use available account control tools, where offered. A closure or restriction request may not cancel transactions or obligations that arose before the request was processed. You must not try to avoid an account restriction by opening another account or using another person's details.

Lucky Vibe Casino may suspend, restrict or close an account where permitted by law. This may include circumstances involving a suspected breach of these Terms, a security concern, an incomplete verification process, suspected fraud, unlawful activity, technical misuse, multiple accounts or conduct that could harm the website or other users. Where appropriate and lawful, information about the reason and any available next steps may be provided.

3. Deposits, withdrawals and promotions

You may only use payment methods that are available through the website and held in your own name, unless a different arrangement is expressly permitted. Payment details must be accurate. You must not use a payment method without the authority of its owner or attempt to disguise the source of funds.

You are responsible for ensuring that funds deposited into your account are lawfully obtained and intended for your own use. Check all transaction information before confirming a deposit or withdrawal request. A transaction may be delayed, declined, reversed or subject to additional checks where required by a payment provider, security process, technical issue or applicable law.

A withdrawal may require identity or payment verification and may be returned through an approved method. Processing may also be affected by the payment method's own rules. Lucky Vibe Casino does not guarantee a particular processing period where timing depends on a bank, payment provider, verification process, public holiday, technical issue or another party outside its reasonable control.

You remain responsible for understanding any fees, restrictions or conditions applied by your bank, card issuer, payment provider or internet service provider. You must not deposit or play with money that you cannot afford to lose. Gambling should be treated as entertainment, not as a way to earn income, repay debts or solve financial difficulties.

Promotional offers

Promotions are not automatically available to every account or in every location. If a promotion is offered, it will have its own promotional terms. Those terms may explain eligibility, entry requirements, expiry, wagering conditions, game contributions, maximum permitted use and withdrawal conditions. Read the relevant promotional terms before accepting or using an offer.

Unless the applicable promotional terms say otherwise, an offer may only be used once by an eligible person or account. Lucky Vibe Casino may refuse, withdraw or correct a promotional benefit where there has been an obvious error, misuse, manipulation, collusion, fraud or breach of the relevant terms. A promotion must not be used as a reason to gamble beyond your personal limits.

4. Acceptable use and website availability

You may use Lucky Vibe Casino only for lawful personal entertainment and in accordance with these Terms. You must not interfere with the security, operation or availability of the website, games, payment systems or related infrastructure.

  • Use software, scripts, bots, automated tools or devices intended to gain an unfair advantage.
  • Attempt to manipulate game outcomes, transaction records, account systems or promotional requirements.
  • Introduce malicious code, viruses or harmful material, or attempt to bypass security controls.
  • Use stolen, false or misleading identity, payment or account information.
  • Collude with another person, abuse a technical fault or exploit an obvious error.
  • Copy, reproduce, modify, reverse engineer, sell or commercially exploit website content without permission.
  • Use the website to harass, threaten, defame or unlawfully target another person.
  • Use the website in a way that could damage Lucky Vibe Casino, its service providers or other users.

The website, its design, text, graphics, logos, software, games and other material are owned by or used with permission by the relevant rights holders. Your use of the website does not transfer ownership of any intellectual property to you. You receive a limited, personal and non-transferable permission to access the website for its intended purpose while your access is authorised.

The website may contain links, services or material supplied by third parties. These may be subject to separate terms and privacy practices. Lucky Vibe Casino is not responsible for third-party content or services to the extent permitted by law, and you should consider the relevant third-party information before using them.

Technical interruptions

Reasonable efforts may be made to keep the website and games available, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, updates, network problems, device settings, payment provider issues, cyber incidents or events outside reasonable control. If a game or transaction is interrupted, avoid repeating the action until the account or transaction status is clear.